Terms of Service

Last Updated on December 04, 2023
These Terms of Service (“Terms”) govern:

1. Your access and use of

  • All websites of Paradex, including https://www.paradex.trade (including subdomains), as well as all related mobile applications and APIs provided by Paradex (collectively, the “Interfaces”); and 
  • All functionality and applications available through the Interfaces, such as the order matching engine, smart contracts, dApps and other software and applications, whether provided by Paradex or another entity (collectively, “Applications” and together with the Interfaces, the “Products”), including your use of the Applications to submit instructions and orders for cryptocurrencies and other digital assets (collectively “Digital Assets”), such as entering into perpetual contracts (“Perpetual Contracts”), or to exchange one Digital Asset for another Digital Asset, and the computation and storage scalability service known as “StarkNet” (the “Starknet Appchain”) and the StarkNet wallet internal to the Paradex Application (the “Paradex Internal Starknet Wallet”);

2. Your registration for or attendance at events sponsored or hosted by or on behalf of Paradex; and


3. All other services that may be provided or available by or through Paradex or the Products from time to time (collectively, the “Services”).

You should read these Terms carefully. These Terms constitute a legally binding agreement between you and Paradex, contain important information, and set forth our respective rights and obligations, as well as our disclaimers and limitations of liability. These Terms also contain a binding arbitration provision and a class action waiver, which impact your rights as to how disputes are resolved. Our Services are available only if you completely agree with these Terms. When you click “I agree” to these Terms (or similar language), or otherwise access, use or receive Products or Services, you accept and agree to be bound by these Terms. If you do not accept and agree to these Terms completely, you should stop now and not access, use or receive the Services.

In these Terms, references to “you” mean you personally (where an individual accesses, uses or receives Products or Services) and any legal entity and its affiliates on behalf of which you submit instructions or orders (where Services are accessed, used or received for or on behalf of a legal entity). References to “Paradex”, “we” or “our” mean Paradigm Connect Asia Pte. Ltd. and its affiliates.


PARADEX DOES NOT PROVIDE PRODUCTS OR SERVICES TO, AND NO PRODUCTS OR SERVICES MAY BE ACCESSED, USED OR RECEIVED BY, ANY PERSON OR ENTITY THAT IS:

  • A “US PERSON” (AS DEFINED UNDER US COMMODITY FUTURES AND SECURITIES LAWS) - IN THE CASE OF AN INDIVIDUAL, THIS MEANS A PERSON WHO IS A RESIDENT OF THE UNITED STATES.  IN THE CASE OF A LEGAL ENTITY, THIS INCLUDES AN ENTITY ORGANIZED OR ESTABLISHED UNDER THE LAWS OF A STATE OR OTHER JURISDICTION IN THE UNITED STATES OR WHICH HAS ITS “PRINCIPAL PLACE OF BUSINESS” IN THE UNITED STATES;
  • A “CANADIAN PERSON” (AS DEFINED UNDER CANADIAN SECURITIES LAWS);
  • A “SINGAPORE PERSON” (AS DEFINED UNDER SINGAPORE SECURITIES LAWS);
  • THE SUBJECT OF ECONOMIC SANCTIONS OR OTHER TRADE OR EXPORT RESTRICTIONS IMPOSED OR ADMINISTERED BY THE UNITED STATES, THE EUROPEAN UNION OR ANY OF ITS MEMBER STATES, THE UNITED KINGDOM OR SINGAPORE; OR
  • A CITIZEN, RESIDENT, ORGANIZED OR HAS A BRANCH IN A JURISDICTION OR TERRITORY THAT IS THE SUBJECT OF COMPREHENSIVE COUNTRY-WIDE, TERRITORY-WIDE, OR REGIONAL ECONOMIC SANCTIONS BY THE UNITED STATES, THE EUROPEAN UNION OR ANY OF ITS MEMBER STATES, THE UNITED KINGDOM OR SINGAPORE (INCLUDING AS LISTED ON PARADEX’S WEBSITE AT: (https://www.paradex.trade/restricted-persons)

(COLLECTIVELY, “RESTRICTED PERSONS”). PARADEX DOES NOT MAKE EXCEPTIONS. IF YOU ARE A RESTRICTED PERSON, DO NOT ATTEMPT TO ACCESS, USE OR RECEIVE ANY OF THE PRODUCTS OR SERVICES. USE OF A VIRTUAL PRIVATE NETWORK (“VPN”) TO CIRCUMVENT THE RESTRICTIONS SET FORTH HEREIN IS PROHIBITED.

1. Services

(a) The Interfaces. The Interfaces provide web, mobile app, and API-based methods of interacting with the order book maintained by Paradex. Once an instruction or order is matched, the instruction or order is then submitted for execution, settlement and clearance on self-executing smart contracts (the “Protocols”) that are deployed on the StarkNet Appchain. You do not buy or sell, and by accessing, using and/or receiving Products and Services, you agree that you are not buying, or selling, Digital Assets from or to Paradex or its affiliates.

(b) The StarkNet Appchain and the Protocols. The StarkNet Appchain is a Layer 2 scaling solution built on top of Ethereum. Assets are bridged into the Starknet Appchain from Ethereum.  Paradex’s architecture, the StarkNet Appchain and the Paradex Internal Starknet Wallet are described in more detail in Paradex’s documentation, available at: https://docs.paradex.trade.  You are urged to carefully review this documentation and ask any questions you may have prior to deciding whether to use Paradex or receive or access Products and Services.

The Protocols are deployed on the Starknet Appchain and operate in a non-discretionary and autonomous manner.  Neither Paradex nor its affiliates is involved in or responsible for, nor are they obligated to you for (and you do not have any claim against them for) the operation, running or functioning of the Protocols or any interactions between users and the Protocols, and the Services do not include the Protocols or their provision or operation.

(c) Non-Custodial Products and Services; Wallets. The Products and the Services are purely non-custodial. Paradex and its affiliates never take custody, possession, or control of your Digital Assets at any time. Paradex has no liability for, the delivery, quality, safety, legality, or any other aspect of any Digital Assets that you may transfer to or from a third party. Paradex is not responsible for ensuring that any person or entity with whom you transact completes the transaction or is authorized to do so. You bear the entire risk of any problems you experience with transactions in Digital Assets using Products or Services.

To access and use the Protocols, you must use a non-custodial wallet on Ethereum that allows you to interact with public blockchains. Neither Paradex nor its affiliates provide Ethereum wallet software, and the Paradex Internal Starknet Wallet is solely for usage on StarkNet for the limited purposes described in Paradex’s documentation (https://docs.paradex.trade). We accept no responsibility for, or liability to you, in connection with your use of an Ethereum wallet and make no representations or warranties regarding how the Protocols will operate with any specific wallet. Your relationship with the provider of your non-custodial Ethereum wallet is governed solely by your agreement with that wallet provider.

You are solely responsible for the custody and security of the cryptographic private keys to your public Ethereum address, passwords, API keys, private keys associated with your StarkNet service account (STARK keys) and other related credentials. You should never share your wallet credentials or seed phrase with anyone. Neither Paradex nor its affiliates are responsible for any losses or expenses you may suffer if your wallets are compromised.

2. Changes in Services; Access; and Availability.

(a) Changes in Products and Services. The Products and the Services will evolve over time, which means Paradex may apply changes to, replace, or discontinue (temporarily or permanently) any or all of the Products or Services at any time in our sole discretion. Paradex reserves the right to review, modify, filter, delete and/or remove any content and information from the Products.

(b) Access. Paradex reserves the right to disable, modify access to, or restrict access to, any or all of the Products or Services at any time, including if you breach (or are reasonably likely to breach) these Terms.

(c) Availability. The Products and Services may be inaccessible or inoperable from time to time, including as a result of equipment malfunctions; periodic or unscheduled maintenance procedures or repairs by us or our suppliers or contractors; causes beyond the control of us or our suppliers or contractors, or that we and our suppliers and contractors could not reasonably foresee; disruptions and temporary or permanent unavailability of underlying blockchain infrastructure; or unavailability of third-party service providers or external partners for any reason.

We will not be liable to you for any losses or damages you may suffer as a result of or in connection with any or all Products or Services being inaccessible or unavailable to you at any time or for any reason, or for any changes in Products or Services.

3. Trading

(a) Your Responsibility for Instructions and Orders. You are solely responsible for all instructions and orders you submit through the Products or utilizing the Services. This means, at a minimum, that you must decide by yourself (or with your financial, tax and legal advisors) the appropriateness and terms of your instructions and orders, including whether to use leverage and the amount of leverage. You are solely responsible for any and all losses, damages, expenses and costs that you incur as a result of instructions and orders (or errors in instructions and orders) submitted by you or on your behalf.

(b) Correct Input. You are also responsible for ensuring that all instructions and orders are correctly input by you or on your behalf. We have no responsibility for any instructions or orders not received by us or the receipt of which are delayed by the methods you use to connect to the Products or Services. Neither Paradex nor its affiliates has or will conduct a suitability review of any instructions or orders you submit.

(c) Non-reliance on Information. All information provided on the Products in connection with your access, use and receipt of the Products or Services is for informational purposes only and should not be construed as professional advice. You should not take, or refrain from taking, any action based on any information contained on the Products, or that we otherwise make available at any time, including blog posts, data, articles, links to third-party content, discord content, news feeds, tutorials, tweets, and videos.

(d) Seek Independent Advice. Before you make any financial, legal, or other decisions involving the Products or Services, you should seek independent professional advice from an individual who is licensed and qualified in the area for which such advice would be appropriate. Neither Paradex nor its affiliates is (1) acting as a broker or dealer for any instructions or orders that you submit through the Products or by using the Services; (2) soliciting any instructions or orders; or providing any advice (including investment related advice or the advisability of trading) to you. All instructions and orders are initiated solely by you. The pricing information and other data provided on or by the Interfaces or APIs does not represent an offer, a solicitation of an offer, or recommendation to enter into, a transaction with Paradex (other than the payment of fees to Paradex, if any).

(e) Not Available in all Countries; Compliance with Laws. Not all Products or Services may be available or appropriate in all jurisdictions. By accessing, using or receiving any Products or Services, you agree that you are solely and entirely responsible for compliance with all laws and regulations that may apply to you or to your access, use or receipt of Products or Services. 

(f) Taxes. You are responsible for all tax consequences arising out of your access, use and receipt of Products or Services, such as income or capital gains tax, value-added tax, goods and services tax, and sales tax. It is your responsibility to determine whether taxes apply to any transactions you submit or receive and, if so, to report and/or remit the correct tax to the appropriate tax authority.

4. Promotions and Referrals

From time to time, Paradex and third parties may offer contests, promotions, sweepstakes, referral and other programs (“Promotions”) to all or a subset of Paradex users. It will be your choice whether to participate in any Promotion offered to you. All Promotions will be subject to separate terms, conditions, rules and eligibility requirements, which you will be required to review, accept and comply with as a condition to participation.

5. Third Party Materials, Services and Applications

Content, materials, products, services and other resources created by third parties may, from time to time, be made available through or for use on or with Products or Services, including by hyperlink or by reference (collectively, the “Third Party Materials”). Third Party Materials are provided entirely “as-is,” and you assume all risk and liability for any Third Party Materials that you choose to access or otherwise use. 

Paradex makes no representations or warranties and does not monitor, approve or endorse, or assume any responsibility for any Third Party Materials.  You are responsible for complying with any additional restrictions on Third Party Materials that Paradex or the provider or developer of such Third Party Materials may communicate to you from time to time, including any such restrictions that may be contained in any license agreement you enter into with the provider or developer of such Third Party Materials.

6. Fees

You are responsible for paying all fees reflected on the Interfaces at the time of your access, use or receipt of Products or Services.

7. Your Representations to Paradex

When you accept these Terms, and for so long as you remain a user of Paradex, you make the representations and warranties to Paradex listed below in this Section 7.

(a) Capacity and Authority. You have the legal power, authority and capacity to enter into a legally binding agreement with Paradex and to access, use and receive Products and Services. If you are an individual, you are at least eighteen (18) years of age or such other age as may be required in the jurisdiction where you live to enter into a legally binding agreement. If you are a legal entity, you have taken all necessary steps to authorize the execution and performance of these Terms and access, use and receive Products and Services.

(b) Binding Agreement. These Terms are, and you acknowledge and agree that these Terms are, an agreement that is legally binding on you and enforceable in accordance with their terms.  

(c) No Violation of Other Agreements. Your entry into these Terms, your access, use and receipt of Products and Services, and your compliance with these Terms, do not violate any agreement or other legal obligation to which you are party or by which you are bound (including, in the case of legal entities, your constitutive documents), or require any consent or approval under any contract, judgment, order or similar legally binding arrangement.

(d) Compliance with Law.  Your use of Paradex and your access, use and receipt of Products and Services complies with all laws (whether statutory or common law), regulations, rules, orders, decrees, requirements, policies and guidelines, published or in force that are applicable to you, Paradex, Products, Services and/or the Protocols (collectively, “Applicable Laws”) and does not contribute to or facilitate any illegal activity.

(e) No Restricted Person. You are not a Restricted Person.

8. Your Obligations to Paradex

When you accept these Terms, and for so long as you continue to access, use or receive Products or Services, you agree to not, and not to attempt to:

(a) No Sanctions Violations. Utilize Paradex or access, use or receive Products or Services for or on behalf of, or export, re-export or provide Products or Services to, any person (natural or legal) or territory that is the subject of economic sanctions or other trade or export restrictions imposed or administered by the US government, including the US Department of the Treasury and the US Department of Commerce, the European Union and any of its member states, the United Kingdom or the Republic of Singapore;

(b) No Cybersecurity Attacks. Take or authorize any action that could interfere with or compromise the integrity, security, or proper functioning or delivery of Paradex or its Products or Services, including any virus, malware, denial of service attack, or deploy any other potentially harmful application or device;

(c) No IP Infringement or Data Mining. Copy the Products or Services in whole or in part, or infringe or violate any copyright, trademark, service mark, patent, right of publicity, right of privacy, or other proprietary or intellectual property rights of Paradex or its Products or Services or any third party, including through the unauthorized sale, distribution or access to counterfeit music, movies, software or other licensed materials; or engage in data mining, robots, scraping, or similar data gathering or extraction methods of content or information from Paradex or Products or Services;

(d) No Improper Use or Illegality. Use Paradex or access, use or receive Products or Services to or for any improper or illegal purpose, such as to

  • Defraud Paradex, our affiliates, or any other person or entity, including by providing any false, inaccurate, or misleading information to unlawfully obtain another’s property;
  • Buy, sell, or transfer stolen or illegally or fraudulently obtained items or property, or items or property taken without consent;
  • Solicit information from anyone under the age of 18;
  • Access, use or receive Products or Services to transmit or exchange Digital Assets that are the direct or indirect proceeds of any criminal or fraudulent activity, including terrorism or tax evasion;
  • Engage in actions or conduct that is or are harmful, threatening, abusive, harassing, tortious, libelous, sexually explicit, excessively violent, defamatory, vulgar, obscene, pornographic, indecent, lewd, harassing, stalking, offensive, abusive, inflammatory, invasive of another's privacy, hateful, discriminatory, or otherwise objectionable activities, or likely or intended to incite, threaten, facilitate, promote, or encourage hate, racial intolerance or violent acts against others;
  • To harass, abuse or harm another person, including other Paradex users or employees and service providers of Paradex or its affiliates; or
  • To imply any affiliation with us or impersonate us or another user of Products or Services or otherwise misrepresent yourself;

(e) No Violation of Law. Violate any Applicable Law in part or in whole in connection with your usage of Paradex or access, use or receipt of Products or Services, including any Applicable Law relating to:

  • Market integrity or market manipulation, such as Applicable Laws relating to frontrunning, spoofing, fraudulent trading, accommodation trading, fictitious transactions, prearranged or non-competitive transactions, cornering or attempted cornering of the market, violations of bids or offers, manipulation, pumping and dumping, wash trading, entering orders to transmit value to one party to the transaction but without a net change in either party’s open interests, and rug pulls; and/or
  • Trading, settlement or clearing of tokens or derivatives (whether characterized as a security, a derivative, or otherwise);

(f) No Circumvention. Use a VPN or any other privacy or anonymization tools or techniques to circumvent, or attempt to circumvent, any restrictions that apply to Products or Services; or

(g) No Assistance in Violation. To engage in, or encourage, induce or assist any third party to engage or attempt to engage in any of the activities prohibited under this Section 8 or any other provision of these Terms.

9. Content

You hereby grant Paradex a worldwide, perpetual, irrevocable, royalty-free, fully paid-up, sublicensable, transferable and non-exclusive license to use, copy, modify, create derivative works of, display, perform, publish and distribute, in any form, medium or manner, any information or content created or developed by your access, use or receipt of Products or Services (collectively, “Content”), including to promote Paradex and its Products and Services. You represent and warrant to Paradex that (i) you either own, or have the right to grant to us the license in the previous sentence to the Content and (ii) neither the Content nor our use of the Content violates, misappropriates or infringes on any third party’s rights.

10. Intellectual Property Matters

(a) Open Source. Products and Services may use, incorporate or link to open-source libraries. Your usage of those libraries is subject to, and you agree to comply with, all open-source licenses applicable to those open-source libraries (“Open Source Licenses”). You agree not to (i) resell, lease, lend, share, distribute, or otherwise permit any third party to use Products or Services through you or (ii) use Products or Services for time-sharing or service bureau purposes or otherwise in a manner that violates the Open-Source Licenses.

(b) Paradex IP Ownership and Limited License.

  • Paradex owns all intellectual property and other proprietary rights in and to the Products and Services, including all rights in and to the technology, software, underlying ideas, algorithms, interfaces, content (including text and images), designs, "look and feel" and other materials embodied, used, displayed or provided therein or in connection with Products or Services (collectively the “Paradex IP”), other than the open source libraries and third-party software and intellectual property incorporated in or provided together with the Products and Services.
  • Subject to the terms and conditions of these Terms, Paradex hereby grants you a personal, limited, royalty-free, non-exclusive, revocable, non-transferable and non-sublicenseable right to access and use those portions of the Products and Services that are owned by Paradex and not part of the Open-Source Licenses for so long as you are a user of Paradex.
  • You agree not to copy, imitate, create derivative works of, or reverse engineer, decompile, disassemble or otherwise attempt to discern the technology, software, underlying ideas, algorithms, interfaces, content (including text and images), designs, "look and feel" and other materials embodied, used, displayed or provided therein or in connection with Products or Services.

(c) Trademarks. All trademarks, servicemarks, logos, product or service names, and other marks of Paradex (“Marks”) used or displayed as a part of the Products or Services, including Paradex's name and logo, are owned by Paradex or our licensors. You may not copy, imitate, use or create derivative works from any Mark without the prior written consent of Paradex or the applicable licensors. Except as expressly set forth in these Terms, no right to the Marks is granted by these Terms. You may not remove, obscure, or alter any legal notices displayed in or along with the Products or Services.

(d) Feedback. You may, at your option, provide suggestions, ideas, enhancement requests, recommendations or feedback regarding the Products, Services or other matters (“Feedback”). For these purposes, Feedback does not include include any Paradex IP. All Feedback will be owned by Paradex, and is not confidential or exclusive to you. Paradex has the right to use and incorporate any or all Feedback in Products and Services without compensation or accounting to you. Paradex will not identify you as the source of such Feedback.

11. No Fiduciary Duties

To the fullest extent permitted by law, Paradex hereby waives and disclaims, on behalf of itself, its affiliates, and its and their officers, directors, employees, consultants, contractors and other agents and representatives (collectively, “Representatives”) any and all fiduciary and similar duties, as well as any and all implied and other duties and obligations not set forth expressly in these Terms.

The Terms are not intended to, and do not, create or impose any fiduciary or similar duties on us. By accessing and utilizing the Products and Services, you hereby agree that none of Paradex, its affiliates and its and their Representatives have, and you hereby waive, any and all fiduciary and similar duties, as well as any and all implied and other duties and obligations not set forth expressly in these Terms. 

12. Disclaimers

(a) As-Is. The Products and Services are provided on an “as is” and “as available” basis. Paradex makes no warranties regarding the correctness, quality, accuracy, security, completeness, reliability, performance, or continued availability of the Products or Services, or for the failure of any connection or communication service to provide or maintain access to the Products or Services, or for any interruption or disruption of access to the Products or Services. Paradex specifically disclaims all warranties for the Products or Services, express or implied, including implied warranties of merchantability and fitness for a particular purpose, operation, and any particular application or use, of the Products or Services.

(b) Lost or Damaged Data. Your data on the Products may become irretrievably lost or corrupted or temporarily unavailable due to a variety of causes. You agree that, to the maximum extent permitted by Applicable Law, we will not be liable for any loss or damage caused by denial-of-service attacks, software failures, viruses or other technologically harmful materials (including those which may infect your computer equipment), protocol changes by third-party providers, Internet outages, force majeure events or other disasters, scheduled or unscheduled maintenance, or other causes either within or outside of our control.

13. Indemnification

To the maximum extent permitted under Applicable Law, you hereby irrevocably and unconditionally release and agree to indemnify and hold harmless Paradex and its affiliates and its Representatives, and its and their service providers (including StarkWare Industries Ltd.), and their respective successors and permitted assigns (all of the foregoing persons and entities collectively, the “Paradex Indemnified Parties”) from and against any losses, penalties, fines, costs, damages (including, without limitation, damages for loss of fiat, digital assets, data, information, profits, revenue, opportunities or use), liabilities, amounts paid in settlements, any reasonable out-of-pocket costs, expenses, and attorneys’ fees and penalties and interest incurred by any Paradex Indemnified Party arising out of or related to:

(a) your access to or use of, or your acts or omissions relating to, Products, Services and/or Protocols (including the Starknet Appchain), including without limitation any of the foregoing that may arise out of or relate to  cyber-attacks, electronic or technological failures, operational security failures, registration errors or for any other reason;


(b) your breach of or failure to comply with these Terms, including any breach of your representations, warranties or covenants under these Terms; or

(c) your violation of or noncompliance with Applicable Law relating to Products, Services or Protocols, or these Terms.

14. Waiver of Consequential Damages; Limitation of Liability

(a) IN NO EVENT SHALL WE OR ANY OTHER PARADEX INDEMNIFIED PARTY BE LIABLE TO YOU FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED IN ANY WAY TO THE PRODUCTS, SERVICES OR PROTOCOLS (INCLUDING YOUR ACCESS OR USE OR INABILITY TO ACCESS OR USE THE PRODUCTS, SERVICES AND PROTOCOLS), OR ARISING OUT OF THESE TERMS, INCLUDING BREACH OF WARRANTY, BREACH OF FIDUCIARY DUTY OR CONTRACT, NEGLIGENCE, OR ANY OTHER LEGAL THEORY, WHETHER IN TORT OR CONTRACT, EVEN IF YOU OR WE ARE AWARE OF THE POSSIBILITY OF SUCH DAMAGES OCCURRING, INCLUDING COMPENSATION, REIMBURSEMENT OR DAMAGES ON ACCOUNT OF THE LOSS OF PRESENT OR PROSPECTIVE PROFITS, EXPENDITURES, TRADING LOSSES, INVESTMENTS OR COMMITMENTS, WHETHER MADE IN THE ESTABLISHMENT, DEVELOPMENT OR MAINTENANCE OF BUSINESS REPUTATION OR GOODWILL, FOR LOSS OF DATA, OR FOR ANY OTHER REASON WHATSOEVER.

(b) TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL, AGGREGATE LIABILITY TO YOU SHALL NOT EXCEED THE FEES PAID BY YOU TO PARADEX IN THE ONE (1) MONTH PRECEDING THE EVENT GIVING RISE TO THE CLAIM FOR LIABILITY FOR ALL DAMAGES OF EVERY KIND AND TYPE (WHETHER IN CONTRACT, TORT OR ANY OTHER THEORY OF LIABILITY). NO OTHER PARADEX INDEMNIFIED PARTY SHALL HAVE ANY SEPARATE OR ADDITIONAL LIABILITY TO YOU.

(c) THE ABOVE LIMITS DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW.

15. Risk Disclosures

This Section contains a selection of certain risks that Paradex has identified as potentially relevant for you to consider evaluating any access or usage of the Products or Services. The risks identified in this Section are not exhaustive, and Paradex does not assume any duty (either now or in the future) to alert you to all potential risks. By accessing, using and/or receiving the Products and Services, you hereby acknowledge and accept these risks and waive all claims against Paradex and the other Paradex Related Parties with respect to these risks:

(a) Not Registered. Paradex is not registered or licensed by any regulatory agency or authority. No such agency or authority has reviewed or approved the use of the Products, the Services or the Protocols.

(b) Protocols are separate from Paradex. Paradex is a developer of software. All transactions between users of the Protocols are settled and cleared peer-to-peer directly between the users’ Ethereum addresses through a smart contract. The Services do not include the Protocols or their provision or operation. Neither Paradex nor its affiliates is involved in or responsible for operating, running or the functioning of the Protocols or any interactions between users and the Protocols. Neither Paradex nor its affiliates is obligated to provide, operate, support, maintain or develop the Protocols, and you do not have any claim against Paradex or its affiliates for any of the foregoing (or the failure to do any of the foregoing).

(c) Technologically-Advanced Solution. Paradex, the Products, certain aspects of the Services, and the Starknet Appchain (collectively, the “Tech Solutions”) are technologically-advanced software solutions that are intended to minimize certain issues (such as congestion and gas fees) associated with Layer-1 Ethereum, including through usage of a Layer-2 scaling solution. Use of any technologically-advanced solution, including the Tech Solutions, has inherent benefits and risks, which you must acknowledge and accept to use the Tech Solutions, including the risk of potential failure of one or more aspects of the Tech Solutions, potential inability of certain aspects of the Tech Solutions to be fully interoperable; and potential failure of one or more technology providers of or to the Tech Solutions (such as by not fully maintaining their aspects of the Tech Solutions). You acknowledge that the Products and Services are subject to flaws and that you are solely responsible for evaluating any information or code provided as part of the Products or Services. You represent that you have the technical knowledge and expertise to properly evaluate whether to utilize the Tech Solutions.

(d) The Starknet Appchain. The Protocols are deployed on the Starknet Appchain, which is a dedicated Appchain on a single node hosted by StarkWare. StarkWare has taken measures designed to ensure the continuity of operation of the Starknet Appchain, but there can be no guarantee that the Starknet Appchain will be fully operational at all times. Failure of the Starknet Appchain might lead to inability, or delays in your ability, to transact with the Protocols via the Products or relevant aspects of the Services. More broadly, the Starknet Appchain remains under development, which creates technological, trading, and other risks when accessing, using or receiving Products and Services that rely upon Protocols deployed into the Starknet Appchain. These risks include, among others, delays in trades, withdrawals, and deposits resulting from the servers of Paradex or StarkWare being offline; an incorrect display of information on the Interfaces in the case of server errors; or transactions using the Services being rolled back in the case of server errors. You acknowledge that these risks may have a material impact on your instructions or orders utilizing Products or Services, which may result in, among other things, failing to fulfill instructions or orders at your desired price or at all.

(e) General Digital Asset Risks. Beyond the risks described in the previous paragraphs, there are general risks associated with Digital Assets, cryptographic systems and blockchain-based networks and systems that interact with blockchain-based networks. For example, the Ethereum blockchain remains under development, which creates technological and security risks when accessing, using or receiving Products or Services in addition to uncertainty relating to Digital Assets and transactions therein. Paradex does not own, control or operate any of the underlying software through which blockchain networks are formed. In general, the software underlying blockchain networks, including the Ethereum blockchain, is open source, such that anyone can use, copy, modify, and distribute it, but certain aspects of the Tech Solutions will be proprietary and not publicly accessible, either initially or over time. There is no guarantee of the functionality, security, or availability of that software and networks, and there can be sudden changes in blockchain-based networks, such as forks.

(f) Loss of Keys. Blockchain networks use public and private key cryptography. You alone are responsible for securing your private key(s). We do not have access to your private key(s). Losing control of your private key(s) will permanently and irreversibly deny you access to Digital Assets on the Ethereum blockchain or other blockchain-based network. Neither Paradex nor any other person or entity will be able to retrieve or protect your Digital Assets. If your private key(s) are lost, then you will not be able to transfer your Digital Assets to any other blockchain address or wallet. If this occurs, then you will not be able to realize any value or utility from the Digital Assets that you may hold.

(g) Change in Law; Compliance with Law. Digital Assets and the provision of products and services related to Digital Assets, including the Products and Services, are subject to evolving laws and regulations, as well as changes in interpretations of existing laws and regulations. If laws or regulations or their interpretations change, Products and Services and their provision could be affected, but it is not currently possible to determine how such changes might affect the Products or Services. In addition, Products, Services and your Digital Assets could be impacted by one or more regulatory inquiries or actions, which could impede or limit the ability of Paradex to continue to make available our proprietary software and could impede or limit your ability to access, use or receive Products or Services. Paradex intends to comply with Applicable Laws, which may require us to, upon request by government agencies, take certain actions or provide information, which may not be in your best interests.

(h) Cryptography Risk. Cryptography is a progressing field with advances in code cracking or other technical advancements, such as the development of quantum computers, which may present risks to Digital Assets, as well as Products and Services, and could result in the theft or loss of your Digital Assets. To the extent possible, the Protocols may be updated to account for advances in cryptography and to incorporate additional security measures necessary to address risks presented from technological advancements, but no guarantee can be provided as to full security of the Protocols, Products or the Services.

(i) Information. Notwithstanding our efforts, information available as part of the Products or Services may not be accurate, timely or complete, and may include technical inaccuracies or typographical errors. Information is subject to change or update from time to time without notice, including information regarding our policies. Accordingly, you should verify all information before relying on it, and all decisions based on information contained on the Interfaces or otherwise as part of the Products or Services are your sole responsibility. No representation is made as to the accuracy, completeness, or appropriateness for any particular purpose of any pricing information distributed via the Interfaces or otherwise when using the Products or Services. Prices and pricing information may be higher or lower than prices available on platforms providing similar services.

(j) Trades are Final; Your Responsibilities. Instructions and orders entered into through the Products and Services are irreversible, final and there are no refunds. You acknowledge and agree that you will access, use and receive Products and the Services at your own risk. You accept all consequences of accessing, using and receiving Products and Services, including the risk that you may lose access to your Digital Assets indefinitely. All transaction decisions are made solely by you. Notwithstanding anything to the contrary in these Terms, we accept no responsibility whatsoever for, and will in no circumstances be liable to you in connection with, your use of the Services for performing Digital Asset transactions, including entering into Perpetual Contracts.

(k) Financial Risks. Use of the Services, in particular for trading Digital Assets and entering into Perpetual Contracts, carries financial risks, including the risk of loss. Digital Assets, especially in connection with Perpetual Contracts, are, by their nature, highly experimental, risky, and volatile. The risk of loss in trading Digital Assets, especially entering into Perpetual Contracts, can be substantial. Use of leverage can magnify any such losses. Paradex is not and will not provide any advice to you with respect to trading Digital Assets. Further in the event of an insufficiency of the Paradex Insurance Fund (if and when available), you may suffer additional losses, as described in more detail in Paradex’s documentation (see https://docs.paradex.trade/risk-system/socialized-losses).  You should, therefore, carefully consider whether such trading is suitable for you in light of your circumstances and financial resources. By accessing, using and receiving Products and Services, you represent and warrant that you have been, are, and will be solely responsible for making your independent appraisal and investigations into the risks of a given transaction and the underlying Digital Assets, including Perpetual Contracts. You represent that you have sufficient knowledge, market sophistication, professional advice, and experience to make your evaluation of the merits and risks of any transaction conducted in connection with Products and Services or any Digital Asset.

(l) No Recommendations. Display and inclusion of Digital Assets in the Products or Services is not a recommendation by us of those, or any other, Digital Asset. We are not indicating any approval or disapproval of the technology on which the Digital Asset relies. You together with your advisers are solely responsible for understanding of the risks specific to each type of Digital Asset in which you may wish to transact.

(m) Erroneous Orders. You are responsible for all trades you place, including any erroneous orders that may be filled. We do not take any action to resolve erroneous trades that result from your errors.

16. Governing Law; Dispute Resolution

(a) Governing Law. These Terms, and all matters or disputes arising out of or in connection with these Terms, the subject matter hereof or the activities of you or us in connection with or contemplated by these Terms, including your access, use or receipt of Products and Services (including any act or omission related thereto) (collectively, “Disputes”), shall be governed by, construed under and enforced in accordance with the laws of Singapore.

(b) Dispute Resolution; Arbitration; Class Action Waiver. If any such Dispute cannot be resolved within sixty (60) days of your providing us with written notice of the Dispute at legal@paradex.trade, each of you and us hereby irrevocably agrees that any Dispute shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules of the SIAC for the time being in force (“Rules”), which Rules are hereby incorporated by reference. The seat of the arbitration shall be Singapore.

  • The tribunal shall consist of one (1) arbitrator, and the arbitration shall be conducted in English. The International Arbitration Act, Chapter 143A of Singapore (“IAA”) shall apply to the arbitration.
     
  • The decision and award of such tribunal duly constituted pursuant to this Section 14(b) and the Rules (which may include specific performance and injunctive relief) shall be final and valid, non-appealable, binding upon all of the parties to the Dispute, and enforceable in accordance with applicable law by any party to such Dispute in any court of competent jurisdiction.
  • The arbitrator may conduct only an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual.
  • The arbitrator, you and we will maintain the confidentiality of any arbitration proceedings, judgments and awards, including all information gathered, prepared, and presented for purposes of the arbitration or related to the Disputes. The arbitrator will have the authority to make appropriate rulings to safeguard confidentiality unless the Applicable Law provides to the contrary. This confidentiality obligation does not apply to the extent that disclosure is necessary to prepare for or conduct the arbitration hearing on the merits, in connection with a court application for a preliminary remedy or in connection with a judicial challenge to an arbitration award or its enforcement, or to the extent that disclosure is otherwise required by law or judicial decision.
  • For any arbitration you initiate, you will pay the filing fee and all other IAA fees and costs. For any arbitration we initiate, we pay the filing fee and all other IAA fees and costs.  These provisions are subject to the ability of the arbitrator to award fees and costs as it determines to be appropriate in a final award.

Notwithstanding the provisions of this Section 16(b), a party to a Dispute may, insofar as it is entitled to under the IAA, elect to seek temporary injunctive relief from any court of competent jurisdiction at any time to preserve its rights while a Dispute is being resolved by arbitration.


(c) Time Bar for Claims. Any arbitral claim relating to a Dispute must be filed within one (1) year after the underlying act, omission, event, circumstance or claim first arises; otherwise, the claim is permanently barred, which means that neither you nor we will have the right to assert the claim.

(d) Interim Relief. The parties acknowledge that damages may be an inadequate remedy for any breach of these Terms and, therefore, any Person to whom performance is owed under any provision of these Terms shall be entitled to an injunction to be issued, or specific enforcement to be required, to require any other Person to perform its obligations under these Terms and prevent the other party from breaching, or continuing to breach, any provision of these Terms (in each case without posting any bond or other security). An election by a party to a court of competent jurisdiction for interim measures necessary to preserve the parties’ rights shall not be deemed incompatible with, or a waiver of, this agreement to arbitrate.

17. Miscellaneous

(a) Updates

  • From time to time, we may supplement or update these Terms, or provide additional terms and conditions in a separate document or notice that will also govern your access, use or receipt of Products or Services (such as an annex specific to a product or service that we may support in the future) (collectively, “Updates”).
  • We will notify you of any material Updates by updating the date at the top of these Terms and by maintaining a current version of these Terms (including the Updates) at https://www.paradex.trade/terms-of-service. All Updates will be effective at the time of posting, and your continued access, use or receipt of Products or Services after the time of posting of the Update will serve as confirmation of your acceptance of those Updates. If you do not agree with any Updates, you must immediately stop accessing and using all Products and Services.

(b) Methods of Communication. You hereby consent to the delivery of any communication under these Terms or Applicable Law, including Updates via the Interfaces or the Applications, or by other electronic means, subject to compliance with any Applicable Law. Any such Update or communication so delivered will be deemed to be “in writing.” If a signature or acknowledgment is required or requested with respect to any such Update or communication and you “click” in the appropriate space, or take such other action as may be indicated on the Interfaces or the Applications, or otherwise continue to access, use or receive Products or Services thereafter, you will be deemed to have signed or acknowledged the Update or communication to the same extent and with the same effect as if you had signed the Update or communication manually. We may be contacted at notices@paradex.trade.


(c) Waivers

  • No waiver of these Terms will be effective unless in a written instrument signed by the party so waiving such provision.
  • Except as otherwise expressly provided herein, no delay, failure or waiver by you or us to exercise any right or remedy under these Terms and no partial or single exercise of any such right or remedy, will operate to limit, preclude, cancel, waive or otherwise affect such right or remedy, nor will any single or partial exercise of such right or remedy limit, preclude, impair or waive any further exercise of such right or remedy or the exercise of any other right or remedy. No course of dealing by you or us shall operate as a waiver of these Terms.

(d) Entire Agreement. These Terms, together with our Privacy Policy, constitutes the entire agreement between you and us with respect to the matters contemplated hereby and supersedes all prior and contemporaneous oral or written agreements or understandings of the parties. Except as otherwise provided in these Terms (including Section 17(a)), all subsequent changes and modifications, to be valid, shall be by written instrument executed by each party.

(e) Binding Agreement; No Assignment. These Terms shall be binding upon and inure to the benefit of you and us and our successors and permitted assigns. You may not assign these Terms or your rights or obligations under these Terms without our prior written consent.


(f) Third Party Beneficiaries. These Terms will only be binding upon and inure solely to your and our benefit and our respective successors and permitted assigns. Nothing in these Terms is intended to or shall confer upon any other Person any right under the Contracts (Rights of Third Parties) Act, Chapter 53B of Singapore; provided, that other Paradex Indemnified Parties shall be beneficiaries of, and entitled to enforce directly, the provisions of Sections 13 and 14 of these Terms.

(g) Severability. If portion of these Terms is held to be illegal, invalid, or unenforceable under any present or future applicable laws, such provision will to the extent necessary be severable; these Terms will be construed and enforced as if such illegal, invalid, or unenforceable provision had never comprised a part of these Terms; and the remaining provisions of these Terms will remain in full force and effect and will not be affected by the illegal, invalid, or unenforceable provision or by its severance from these Terms.

(h) Force Majeure. Neither we nor our vendors (including any provide of the Tech Solutions) has any responsibility or liability for any failure or delay in performance of any Product or Service, or any loss or damage that you may incur, due to any circumstance or event beyond our or their control, including any flood, extraordinary weather conditions, earthquake, or other act of God, fire, war, insurrection, riot, labor dispute, accident, action of government, communications, power failure, or equipment or software malfunction.

(i) Interpretation. 
In these Terms, unless the context otherwise requires: (i) reference herein to the singular shall include the plural and vice versa and reference to any gender shall include all genders; (ii) the terms “Article”, “Section” followed by a number, letter, or combination of numbers and letters refer, unless expressly contemplated otherwise, to the specified article or section of these Terms, as amended, restated or replaced from time to time; reference herein to another agreement shall be construed as a reference to such other agreement as the same may have been, or may from time to time be, amended, supplemented or novated; the division of these Terms into Sections and the use of headings are for convenience of reference only and shall not affect the construction or interpretation of these Terms; (iii) use of the words “includes” and “including” and similar terms of inclusion will not, unless expressly modified by the words “only” or “solely”, be construed as terms of limitation, but rather will mean “includes but is not limited to” and “including but not limited to”, such that references to included matters will be regarded as illustrative and not defining or exhaustive; and (iv) if an ambiguity or question of intent or interpretation arises as to any aspect of these Terms, then it will be construed as if drafted jointly by the parties and no presumption or burden of proof will arise favoring or disfavoring either party by virtue of the authorship of any provision of these Terms.

(j) Sections 3.e, 3.f, 8.b and 8.c, as well as 9 through 17 inclusive, will survive your ceasing to be a user of Paradex for the longer of six years or the period for which a claim may be brought with respect to the underlying matter or circumstance covered by such provision of the Terms.

(k) Paradex’s privacy policy, which is available at https://www.paradex.trade/privacy-policy, is hereby incorporated into these Terms.  We recommend that you read and understand our privacy policy, as it describes how we collect, share, and utilize data, and other relevant matters.